Manuals & setup
Find the right instructions for your treadmill.
Find your manualKassadin support
Let’s keep you moving.
Find your manual, get help with setup or talk to our team.
Care & troubleshooting
Get model-specific guidance for common questions.
Browse helpRepair & service
Repair requests, regional support, parts, shipping and retailer returns.
See your optionsSafety & recalls
Report a safety concern and find official recall guidance.
Read safety guidanceCommon questions.
Check the full dimensions and clearance instructions in your model’s manual. Allow space to get on and off safely. Belt dimensions alone do not describe the treadmill’s footprint.
Explore the collection here, then visit Kassadin on Amazon or Walmart to confirm the model, price and availability. Purchases and retailer returns are handled by the store where you ordered.
Contact hisea@kassadintech.com with your model, order reference and a description of the issue. Photos of the product label can help the team find the right instructions.
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Tell us your model and what you need a hand with.